Returns & Exchanges

At Universal Colours, we want you to be completely satisfied with your performance gear, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures you can get back to your training without delay.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original garment bags with all tags attached, ensuring the kit is clean and free from any signs of use.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.

4

Quality Check and Refund

Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing